Secrets of a pharmacy mystery shopper 

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Secrets of a pharmacy mystery shopper 

Woman mystery shopper in mall
The secret to success is really quite simple: in a nutshell, it’s about going the extra mile for every single customer, says Tina Hillier
Mystery shopper Tina Hillier can pick a good pharmacy from a bad one from a hundred paces, but being a professional super sleuth is not the only activ, Tina's top tips panel